Refund Policy

Last Updated: 11/09/2026

This Refund Policy applies to purchases made on tallr.fun ("Tallr", "we", "us", or "our").

By purchasing Skyline Credits or any other paid feature on Tallr, you agree to this Refund Policy together with our Terms & Conditions.

1. Purchases Are Generally Final

Tallr provides a digital promotional, discovery, entertainment, and status-based experience.

Once a payment is successfully verified, Skyline Credits may be applied immediately and your headquarters may be created, upgraded, ranked, resized, repositioned, or otherwise updated on the platform.

Because these digital benefits may begin immediately after payment, all purchases are generally final and non-refundable, except where a refund is required by applicable law or Tallr expressly approves a refund for a qualifying billing or payment-processing issue.

2. Rankings Are Not Guaranteed

Purchasing Skyline Credits does not guarantee that your business will permanently hold any particular position.

Other businesses may purchase additional Skyline Credits at any time and move above your headquarters. For example, being #1 in Marketing does not mean you will remain #1 permanently.

A change in your overall building rank, industry or city rank, visual position, building prominence, relative height, or competitive position is not a valid reason for a refund.

3. Visibility and Business Results Are Not Guaranteed

Tallr does not guarantee any specific level of website traffic, clicks, impressions, leads, enquiries, sales, customers, publicity, media coverage, social engagement, search-engine performance, brand awareness, or revenue.

A purchase gives you eligible digital participation and placement on Tallr. It does not guarantee a specific marketing or commercial result.

Receiving fewer visitors, clicks, enquiries, or sales than expected is not grounds for a refund.

4. Change of Mind

Refunds are not normally provided because:

• you changed your mind;
• you no longer want your headquarters;
• you expected a different level of visibility;
• another company overtook you;
• you decided the purchase was not valuable to you;
• you did not achieve your expected marketing results; or
• you no longer wish to participate after the digital benefit has been delivered.

5. Billing and Payment Errors

If you believe you were charged more than once for the same purchase, charged an incorrect amount, or affected by a genuine payment-processing error, please contact us as soon as possible.

We may request your order reference, payment ID, payment date, amount charged, and the email used for the purchase.

Eligible payment issues will be reviewed on a case-by-case basis. Submitting a request does not automatically guarantee a refund.

6. Refunds, Reversals and Chargebacks

If a payment is refunded, reversed, disputed, charged back, cancelled, or otherwise invalidated, Tallr may adjust or remove any benefits connected to that payment.

This may include recalculating Skyline Credits, building height, tier, unlocks, ranking, visual prominence, city or industry position, and headquarters status.

Tallr may temporarily suspend a headquarters while a payment dispute or chargeback is being reviewed.

If a valid payment is reversed, the related digital benefits may also be reversed.

7. Partial Refunds

Where a partial refund is approved or required, Tallr may reduce Skyline Credits and related headquarters features to reflect the verified net amount actually paid.

For example, if a business purchases 100 Skyline Credits and $25 is refunded, its eligible paid participation may be recalculated to reflect 75 Skyline Credits.

8. Refund Processing Time

Where Tallr approves a refund, the refund will normally be returned through the original payment method where possible.

Refund processing times may depend on Whop, card networks, banks, payment processors, and other third-party providers.

Tallr cannot guarantee how quickly a bank or payment provider will display an approved refund in your account.

9. Payment Provider Fees

Where permitted by applicable law, third-party payment-processing, currency-conversion, banking, or similar fees may not always be recoverable by Tallr.

Any refund amount will therefore be subject to applicable legal requirements and the circumstances of the individual payment.

10. Suspended or Removed Listings

Tallr may suspend, hide, or remove a headquarters where necessary because of fraud, impersonation, intellectual-property complaints, prohibited content, payment disputes, security concerns, legal requirements, or violations of our Terms & Conditions.

A suspension or removal resulting from a user's breach of the Terms does not automatically create a right to a refund.

11. Mandatory Consumer Rights

Nothing in this Refund Policy is intended to exclude, restrict, or waive any consumer rights or remedies that cannot legally be excluded under applicable law.

Where applicable law gives you rights that conflict with this policy, those mandatory legal rights will apply.

12. Contact Us

For genuine billing or refund-related issues, contact:

Tallr
Website: tallr.fun
Email: palak.strategy@gmail.com

Please include your order reference and payment details so we can review the issue efficiently.